XinTong Machinery on DingTalk: Manufacturing "Little Giant" Empowered with Digital Vitality

Xintong Machinery Manufacturing Co., Ltd., Jiangxi (hereinafter referred to as "Xintong Machinery"), was established in 1992 and currently has more than 1,300 employees. Upholding the corporate vision of "building a world-renowned century brand in underground engineering machinery," the company is dedicated to the research and production of complete sets of equipment for underground mines, underground coal mines and tunnel engineering. Xintong Machinery has developed a full industrial system encompassing R&D, production, sales, service, and remanufacturing, with an annual output value exceeding 2 billion yuan. The company has successively received honors including being recognized as a "Gazelle Enterprise" under the specialized, refined, specialized, and new enterprise program and recognized as a high-tech enterprise. It also holds more than 300 patents.

Xintong Machinery Manufacturing Co., Ltd., Jiangxi (hereinafter referred to as "Xintong Machinery"), was established in 1992 and currently has more than 1,300 employees. Upholding the corporate vision of "building a world-renowned century brand in underground engineering machinery," the company is dedicated to the research and production of complete sets of equipment for underground mines, underground coal mines and tunnel engineering. Xintong Machinery has developed a full industrial system encompassing R&D, production, sales, service, and remanufacturing, with an annual output value exceeding 2 billion yuan. The company has successively received honors including being recognized as a "Gazelle Enterprise" under the specialized, refined, specialized, and new enterprise program and recognized as a high-tech enterprise. It also holds more than 300 patents.

Comprehensive Integrated Business System with 12+ Core Business Approval Processes Digitized

Although the old OA system initially brought convenience as a standard product, its limitations have become increasingly apparent when dealing with increasingly complex business processes and are gradually unable to meet richer business needs.

To this end, Xintong Machinery adopted an advanced OA system for approval management and fully integrated business approval processes into the digital system. Leveraging the advanced OA approval features provided by the professional version of DingTalk, Xintong Machinery has digitized the approval process for 12+ core business types, achieving online management of interdepartmental approval data.

Through customized approval applications, various special requirements in different business scenarios can be flexibly addressed, such as releasing and modifying technical drawings, submitting procurement applications for technical materials, sample component function test requests and verification approvals, requesting drawings for externally purchased components, and R&D project task allocations. Furthermore, day-to-day operations such as contract item usage (including automatic numbering generation and archiving), warehouse item scrapping reallocation requests, procurement requests, and personnel change records can be significantly simplified, while ensuring transparency and timeliness in the approval process. All approvals can be initiated anytime, anywhere, and also support full-process tracking and review of historical records, ensuring every step is traceable.

"Attendance Expert" Customization Boosts Workforce Efficiency by 85%

The original production line at Xintong Machinery featured complex overtime rules, lacked consistent management for multi-regional staff and was unable to generate customized reports according to actual needs within the legacy attendance system. By introducing a fully integrated hardware and software attendance management system from DingTalk, Xintong Machinery not only achieved flexible shift scheduling and immediate adjustments within the production department, but also ensured real-time updates company-wide for attendance data. Through the "Attendance Expert" mode, administrators can customize various parameters of the attendance reports according to business characteristics, significantly improving HR efficiency in managing attendance records. Previously, completing a full monthly attendance data calculation required two people and seven working days. With the assistance of the combined software and hardware attendance solution from DingTalk, the same tasks can now be completed by a single person within two working days.

Live Training for Thousand Employees Effectively Utilizes Fragmented Time

In the past, Xintong Machinery frequently encountered many issues within its training model: requirements for large conference venues, time and resource waste due to training conducted in batches, and additional expenditure incurred by employees from remote locations needing to travel to corporate headquarters. Manual sign-in methods made it difficult to ensure effective management of all participants. Additionally, external trainers could offer limited sessions, resulting in a lack of learning materials for review after training, which affected overall learning effectiveness.

By adopting the DingTalk Live platform, Xintong Machinery successfully overhauled its safety training system. Live training eliminated the need for specific training locations and cleverly utilized employees' fragmented time to create flexible, efficient learning arrangements. The playback functionality post live streaming allows employees to review course content multiple times according to individual needs, pinpointing weaknesses and filling learning gaps. The entire training process was clearly documented, including but not limited to participant attendance and viewing duration. This allowed management to more clearly and accurately evaluate training effectiveness and make appropriate adjustments and improvements accordingly. In addition, all relevant materials were properly stored within DingPan, providing convenience for future reference or further learning.

To overcome the challenges posed by distance and ensure the quality and efficiency of cross-region communication, Xintong Machinery adopted video conferencing via DingTalk, with all discussion content securely stored in the cloud for long-term preservation and retrospective review. Simultaneously, a smart reservation system was deployed for on-site use, enabling automated management of meeting room arrangements—seamlessly connecting the entire process from application submission and approval to status updates—greatly simplifying operational steps and improving resource utilization rates.

While enhancing operational efficiency through digital solutions from DingTalk, Xintong Machinery also improved employees' information technology literacy, solidifying the foundation of digital transformation and providing a solid basis for the company's long-term development. Looking forward, Xintong Machinery will continue to promote digital transformation and continuously strengthen enterprise competitiveness.

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