Dongcheng Group Partners with DingTalk to Empower the Hotel Industry's Transition to the AI Era with Digital Technology.

Dongcheng Group recently officially announced a three-year strategic cooperation agreement with DingTalk. Based on the DingTalk platform, both parties will dedicate themselves to empowering hotels through technology, continuing the digital concepts of "Digital + Hotel" and "Technology + Service," continuously upgrading digitalized products and service capabilities, and leading the hotel industry into the AI intelligent era.

Dongcheng Group recently officially announced a three-year strategic cooperation agreement with DingTalk. Based on the DingTalk platform, both parties will dedicate themselves to empowering hotels through technology, continuing the digital concepts of "Digital + Hotel" and "Technology + Service," continuously upgrading digitalized products and service capabilities, and leading the hotel industry into the AI intelligent era.

Dongcheng Group recently officially announced a three-year strategic cooperation agreement with DingTalk. Based on the DingTalk platform, both parties will dedicate themselves to empowering hotels through technology, continuing the digital concepts of "Digital + Hotel" and "Technology + Service," continuously upgrading digitalized products and service capabilities, and leading the hotel industry into the AI intelligent era.

In recent years, as the hotel industry continues its recovery, consumers increasingly focus on service quality, hotel experiences, and hygiene environments. Hotels need to continuously improve management efficiency and service levels while emphasizing cost control. To actively respond to quickly changing consumer trends, Dongcheng Group partnered with DingTalk back in 2019 to build a version 1.0 hotel management and collaboration platform, aiming to implement online scenarios such as daily work collaboration, meeting communications, and knowledge accumulation. To face more intense challenges in hotel operations, Dongcheng Group and DingTalk closely collaborated and discussed for eight months, eventually initiating the "Dongcheng Digital Management Platform" project.

In this collaboration, Dongcheng Group will further introduce capabilities from DingTalk concerning organizational transformation, Agoal goal management, AI intelligent services, project management, and human resources. Among these, the AI product co-developed and innovated by DingTalk and Dongcheng Group, "Miaoling," is a tailor-made personal assistant for every "Dongcheng person," and has been widely loved by employees.

In the future, Dongcheng Group will utilize DingTalk's technological, intelligent, digital capabilities and its platform capabilities, which lead in the AI era, to explore further implementation of more hotel business scenarios, accelerate the digital transformation of the hotel industry, and set new benchmarks for the industry.

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