Lierda: Efficiently Achieving a Closed Loop from Strategic Decomposition to Performance Appraisal with Agoal

Objective performance management is one of the company's operational mainstays. Last year, Lierda switched to the DingTalk Agoal system. This not only allowed us to manage all aspects from goal setting to performance evaluation in one system, eliminating the previous semi-offline, semi-online operational model, but also Agoal's excellent product capabilities helped us greatly save on manpower operation costs in this regard, enabling us to promote our work efficiently, compactly, and smoothly during the performance evaluation phase. This year, we will continue to use the Agoal system to conduct strategic decomposition, strategic implementation, and performance evaluation for the entire organization. We look forward to Agoal continuing to help us improve management efficiency!

Hangzhou Lierda Technology Co., Ltd., officially known as Lierda Technology Group Co., Ltd., was established in 2001 and is headquartered in Hangzhou, Zhejiang Province. The company is a high-tech enterprise focusing on IoT product research and development, technology application, and service implementation, and was listed in 2015.

Company Business: Lierda Technology Group is a one-stop partner for IoT product research and development, technology application, and service implementation. The company's main businesses are IC value-added distribution and the research and development, production, and sales of IoT modules and IoT system solutions. It has won the title of "Zhejiang Science and Technology Little Giant" and has been continuously selected as one of the "World's Top 500 IoT Enterprises," and is listed as the second-largest supplier of NB-IoT modules globally.

Agoal Pro Polaris Edition was enabled in August 2024, mainly for goal management/performance management.

Business Pain Points

Low efficiency and long process for strategic goal decomposition using Excel

In the past, Lierda would start strategic planning and decoding in November of the previous year. After each department decomposed strategic goals in Excel, they would send the tables to each department for confirmation and distribution. This was inefficient, had a long process, and the data could not be linked to subsequent processes.

Fragmented performance evaluation steps and difficult data linkage

Previously, other tools were used, and performance evaluations could only be conducted manually using multi-dimensional tables. The goals were listed, and leaders would check the completion status and fill in the evaluation information. At the same time, environmental assessments during the evaluation process were completed in another tool, resulting in high management costs, fragmented steps, and non-interoperable data.

Cumbersome operations, long follow-up processes, and high costs for answering employee questions

In the past, when responsible for performance operations, it was necessary to write 3-6 Q&A documents to explain the operation steps. Employees complained about the cumbersome operations and constant manual follow-up was required. In previous years, it took one and a half months to barely complete the performance evaluation process.

Solution

After deciding to switch to the Agoal system for objective performance management, Lierda, with the support of the Agoal technical team, quickly and seamlessly migrated the objective management data from other tool systems to Agoal. At the end of last year, Lierda's all-employee performance evaluation was launched on Agoal. Through Agoal's product capabilities, the following was achieved:

Completing originally fragmented evaluation, environmental assessment, and calibration processes in one Agoal system

Agoal's performance management module supports full-process online evaluation, including core steps such as plan creation → scoring (self-assessment/environmental assessment/manager assessment) → calibration → analysis. Lierda's objective management is very detailed. After using Agoal, each step of the performance evaluation period can be achieved on Agoal, and the data is interconnected. There is no need to switch back and forth between multiple tools, avoiding problems such as data fragmentation and high operation costs.

Penetrating DingTalk messages, automatic online flow/reminder of the evaluation process, greatly shortening process time

Agoal has deeply integrated and connected with other products within DingTalk, such as penetrating DingTalk messages. Therefore, at each time node in the evaluation process, the current operator will be reminded via cards in the DingTalk message. The HR colleague responsible for Agoal operations at Lierda directly stated, "This year, HR did not have much follow-up, and the efficiency and rhythm were very compact." The original process that took one and a half months with constant manual follow-up was completed in three weeks last year.

The environmental assessment process supports intelligent recommendation of environmental assessors + batch import, which is more in line with Lierda's performance management needs

The environmental assessment step in the Agoal performance management process will automatically recommend "intelligent environmental assessors" based on the assessed person's collaboration relationships in DingTalk, making the collaborative relationships under the surface visible. During performance management, Lierda simultaneously used the ability to import lists offline to improve the accuracy of environmental assessor selection. The online + offline approach makes environmental assessment recommendations more accurate!

Simple out-of-the-box experience, reduced operation costs, and fewer employee complaints

The Agoal system is simple to operate, has a low barrier to entry, and is ready to use out of the box. The manpower operation costs invested by Lierda after launching Agoal have also been greatly reduced. "When operating before, we wrote at least 3-6 Q&A documents, and employees complained a lot. After using Agoal, we haven't written any, and the number of employee inquiries has decreased significantly. Everyone knows how to use it."

At the same time, Lierda's organizational strategy for 2025 has already been launched at the beginning of the year in Agoal for decomposition and distribution, making the strategic implementation process more efficient!

During the process follow-up, Lierda uses Agoal weekly and monthly reports for information synchronization. Weekly and monthly reports can insert goal cards, and data is updated in one place and updated everywhere, making linkage convenient.

Through the use of Agoal, Lierda, a high-tech enterprise, has achieved online management of the entire chain from strategic decoding to performance management in one system. In this process, data is interconnected and deposited online, and processes are automatically flowed, greatly improving enterprise management efficiency. On the other hand, Agoal's out-of-the-box experience and deep integration with DingTalk make it convenient for employees to use, reduce manual intervention costs during operation, improve enterprise operation efficiency, and further promote the efficient implementation of Lierda's internal objective management process.

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